FREQUENTLY ASKED QUESTIONS
How can I contact the company?
The best way to reach us is by calling the office at 830-589-2531, or by emailing support@txhcis.com
What payment methods are accepted?
Check or card payments are accepted. If you setup auto billing with a card you receive an install discount of $50.
When are the operational hours?
Our normal business hours are 8am-5pm central standard time. Limited staffing available during lunch hours of 12-1pm.
How do I change account information?
Please contact the office to update credit card, addressing, speed packages, or other account info at 830-589-2531
Basic Installation
Basic Installation cost is $250 and includes your first month of wireless broadband internet service. Auto pay discounts are available.
Where is the company located?
The company is located in Medina, Texas at 13947 Hwy 16 North.